Case Study

Enhancing Daily Diary Compliance using IVRCC Incentive Tracking

IVRCC collaborated with the client on the development of an incentive program, real-time tracking, a reminder system and reporting modules that resulted in better compliance by subjects.

Objective: The electronic diary questionnaire focused on intensively measuring mood, stress, substance use and sexual behavior to investigate how daily process variables (i.e., fluctuating from day-to-day) may be related to gender-based misconduct (GBM) and sexual behaviors. The study may help to provide guidance and recommendations for interventions at the individual and community level.


  • Automated real-time tracking and reporting on the subject incentive program ‘gains’ and ‘losses’ boosted engagement and increased e-diary questionnaire compliance
  • SMS text reminders and alerts were custom-configured to enhance e-diary compliance