We feel your pain: the challenge of measuring pain in Clinical Trials
Explore application features for pain data collection | Explore application benefits for pain data collection

Why is pain challenging to measure?
Considered an alarm in the brain that a potentially harmful stimuli has caused damage to the body, pain is a sensation that differs from person to person at different times and under different circumstances and for different indications.
Because pain is subjective, it is not a simple symptom to understand or describe.
Useful characterization of pain depends on many factors: severity, duration, location on body (including internal and external), distribution and concentration of sensory nerves, and pain “quality” – which can be described using a wide range of numbering systems, specific words, visual scales, colors, images, or drawings.
Why is pain important to recognize and measure?
Because pain is a symptom of many diseases and conditions, it’s an important symptom to understand. To improve our understanding of pain, we need to improve how we measure it. With many debilitating characteristics, pain can have a negative impact on a person’s quality of life due to its physical, emotional, social and cognitive effects. Short and long term effects on quality of life may include the inability to work or maintain employment, isolation from social interaction (which can contribute to depression), and a negative impact on a person’s overall health and behavior.
Understanding the different characteristics of pain can reveal clues that signal what is causing it. Measuring pain is an important exercise needed to understand the root causes and ultimately determine effective treatments for patients.
How does IVRCC’s technology measure pain?
- IVRCC’s application design, including implementation of questionnaires and e-diaries, efficiently and accurately captures the varied characteristics of pain symptoms.
- IVRCC’s data collection technology captures and documents timely and accurate outcome responses from subjects, caregivers, and clinical personnel confidentially and securely.
- Collecting specific medication-treatment diary points in real-time during a clinical trial can also help diagnose the cause of pain and lead toward solutions to mitigate it.
- Many instruments are validated to address specific indications, while other general surveys may apply in multiple indications.
- General survey instruments can be used to measure pain in a range of therapeutic areas and indications, both for quantitative and qualitative results.
How is Pain Rated?
Extensive research has been conducted to develop validated and novel instruments to measure pain. In choosing a pain scale, the characteristics of the therapeutic areas, characteristics of the patient population, and cultural and language differences would be considered.
IVRCC’s Application Features for Pain Data Collection

Validated instrument for use in an oncology study
- Approved and validated. Per FDA guidance, IVRCC presents true-to-paper replications of validated questionnaires and diaries, allowing easy access for subjects, including pain scales for oncology QoL, CNS indications, gastroenterology, dermatology, allergy, women’s studies and more. Patient facing questions and diaries presented to subjects are approved by regulatory bodies.
- Real-time guidance. Online training, instructions and pop-ups are incorporated throughout the user experience.
- Bring your own device (BYOD). The ability to bring or choose your own device improves consistency and compliance. Electronic pain questions and scales are navigable through easy-to-use interactive web links, text messaging, native apps when needed, and through interactive voice response systems in certain situations.
- Easy self-reporting. Allowing patients to self-report the pain location eliminates confusion and the burden of having to use descriptive words. Our electronic systems guide subjects, using a touch screen, to select points on body diagrams.
- Consistency across devices. The pain scale questionnaires and diaries that IVRCC translates to web-based applications are automatically compatible and consistent across devices, improving convenience for subjects and increasing subject engagement.
- Custom reminders. Reminders can be configured and scheduled on any time interval, and can be modified and specified according to arm, cohort, visit, and more, ensuring effective patient engagement and collection of data per protocol. IVRCC’s systems adapt reminders to accommodate new activities whenever the subject is required to enter self-reported pain ratings, such as after a treatment. If a subject misses a datapoint, the system sends reminders.
- Flexible features for subjects. Questionnaires and ediaries are specifically configured for treatment arm, for every study and visit, with the ability to return to unanswered questions as needed so subjects are clear when and what they need to answer during a given session or visit.
- Easy self-registration. Subjects securely self-register to the system with their confidential information. After eligibility is confirmed, a subject ID is generated by site personnel. Self-registration ensures confidential, secure and private data collection for the highest quality data integrity.
- Controlled data access. Stakeholders have controlled access to any data that the IVRCC system collects, and data is seamlessly integrated between electronic systems. IVRCC is expert at reporting, tracking, and storing system data. Our database experts provide clients with datasets to aid key decision making throughout the course of the study.
- Roles and permissions. IVRCC offers extensive control of permissions for users and subjects to access only certain systems and data
IVRCC’s Application Benefits for Pain Data Collection

ediary for a Complex Regional Pain Syndrome (CRPS) study
- IVRCC’s wide experience. Our experience with pain ePRO and ediaries in many therapeutic areas and sub-indications allows us to tailor and optimize application design features for subjects, patients, caretakers, clinicians and other roles.
- Data adheres to A-L-C-O-A. Because IVRCC designs and builds applications to clinical e-source data collection standards, pain data collected adheres to A-L-C-O-A (Attributable, Legible, Contemporaneous, Original, and Accurate), regulatory, security and confidentiality requirements.
- Easy-to-use digital display. VAS Visual Analog scale is displayed on tablets or smartphones so patients can indicate the matching location of their pain. Our electronic system automatically calculates the numerical location and has the option to display or not display in real-time, thus reducing the need for multiple raters.
- Easily exportable data. High-quality pain datasets are exportable and specifically designed for efficacy analysis and evaluation.
- High subject compliance. Because of easy-to-use visual presentation of ediaries and questionnaires, patients maintain high levels of compliance.
- Flexible scheduling and communication. ePRO and ediary questionnaires are scheduled at certain timepoints designated by protocol and/or preference. Automated reminders and notifications alert study personnel and subjects when non-compliant behavior is detected.
- High level of deviation control. Throughout study only valid data can be entered.
- Custom, configurable, and agile. We quickly build and deploy applications that collect high quality pain data.
Why Work with IVRCC for Pain Data Collection?
IVRCC is an experienced and collaborative partner. IVRCC’s decades of design experience and our collaborative approach result in quality surveys that yield high compliance from subjects. When creating novel web based and voice questionnaires and diaries, IVRCC works closely with clients to ensure ease-of-use and high-value relevance.
IVRCC may recommend our alternate modalities to collect quality data and achieve high compliance in challenging situations, such as where there is no internet connection, e.g., a hospital OR where voice telephone would be accessible and more reliable.
Case Study: Detecting Pain During a Hemophilia Treatment Clinical Trial
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“We often hear that our clients appreciate the high level of customization we offer, our attention to detail, and how we make data collection a very positive experience for them.”
Nancy Hudak
Business Development Analyst